1. INTRODUCTION
D & M REVOLUTIONS PTY LTD (“us,” “we,” or “our”) operates the Majik Gift websites and mobile applications (the “Service”). We respect our users’ privacy. Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.
This Privacy Policy (“Policy”) explains our policies regarding the collection, storage, use, transfer, and disclosure of Personal Information when you use our Service. The Policy does not address our collection of Personal Information from other sources.
The Policy applies to you if you are a user, Advisor, or other visitor to our website and/or Service. We will not use or share your information with anyone except as described in this Policy.
The Personal Information you provide us will be used to provide and improve the Service. By using the Service, you agree to our collection and use of information in accordance with this Policy. Unless otherwise defined in this Policy, the terms used here have the same meanings as in our Terms of Use.
This Privacy Policy has been updated to comply with the EU and UK General Data Protection Regulation (GDPR).
It is your responsibility to read this Policy. If you do not accept this Policy, you must not use the Service.
2. INFORMATION COLLECTION AND USE
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to purchase the Service and to contact or identify you.
Personally identifiable information may include, but is not limited to:
- Email address
- Name
- Phone number
- Postal address
- Stripe and Zoom details
(“Personal Information”)
If you are using the Service as an Advisor, you may be required to provide additional information, including, but not limited to:
- Photo identification
- Identity-verifying information
- Tax-related documents (such as ABN, Form W-9 or Form W-8BEN)
These will be maintained in our databases.
Even though you may provide us with credit card or other financial information, we do not handle, process, or store that information. Payment for our Service is processed through a carefully selected third party, such as Stripe. Personal Information shared with third-party payment services will be used only in accordance with the terms of those services. We retain sole discretion to choose another third-party payment provider.
2.1 Refunds, Credits & Transactions (Platform Alignment Update)
Where a refund is approved in accordance with Majik Gift platform policies:
- Refunds are issued as platform credit only to the user’s Majik Gift account
- These credits may be used to purchase other services or products on the platform
- Users will not receive funds back to their original payment method, except where required under applicable law
For marketplace/shop purchases:
- Refunds are only processed once the vendor or stall holder confirms that the returned item has been received
- Items must be returned in the same condition as originally sent
For events and workshops:
- No refunds are provided for any events or workshops (online or in-person), except where required under applicable law
You understand that you are providing us with this information voluntarily and it may be shared with third parties in accordance with this Policy.
Your Personal Information may also be used to:
- Send updates regarding our company
- Respond to customer service inquiries
- Provide support
- Inform you of services or benefits that may be of interest
2.2 Personal Information Collected
The following is a list of Personal Information collected by D & M REVOLUTIONS PTY LTD – MAJIK GIFT:
- Email address
- Login name
- Full name
- Service Name / Show Name
- Stripe ID
- Stripe email address
- IP address
- Geographic location
- Profile photo
- Live chat transcripts, video and phone recordings
- In-app messages
- Reviews
- Information in customer service inquiries
This information is stored on third-party partner servers (e.g. Stripe Web Services).
User data is hosted on servers belonging to third parties with whom we have signed Data Processing Agreements. All third-party partners are GDPR-compliant.
2.3 Use of Information
Our primary purpose in collecting Personal Information is to provide and improve the Service and connect users with practitioners, services, events, and marketplace offerings aligned with their interests.
We may use your information to:
- Enable participation in platform activities
- Provide services and offerings
- Confirm identity
- Enforce policies and Terms of Service
- Process transactions
- Respond to inquiries
- Administer accounts
- Display personalised content
- Enable directory listings
- Conduct surveys
- Improve platform functionality
- Run promotions and events
- Conduct research and analytics
- Support marketing strategies
We may also use information for:
- Security and fraud prevention
- Legal and compliance purposes
We may combine your data with affiliate or third-party data to develop customer profiles.
All communications on Majik Gift are stored and used in accordance with this Policy.
We may anonymise data for research, analytics, and development purposes.
2.4 Artificial Intelligence (AI) Use
For users located in Australia and certain jurisdictions, Personal Information may be used to train AI systems to improve platform services.
We do not use Personal Information for AI training where prohibited under applicable laws (including EU, UK, and certain US states).
3. RIGHTS UNDER GDPR
Users in the EU and UK have rights including:
- Access
- Correction
- Deletion
- Restriction of processing
- Data portability
To exercise these rights, contact:
📧 info@majikgift.com
4. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS (CCPA)
California residents have rights including:
- Right to know
- Right to delete
- Right to opt-out
- Right to non-discrimination
We do not sell Personal Information.
Requests may be submitted via:
📧 info@majikgift.com
5. INFORMATION SHARING AND DISCLOSURE
We may share Personal Information:
- With your consent
- To provide the Service
- With service providers and partners
- For analytics and marketing
- For legal compliance
We may also share data with:
- Affiliates
- Auditors
- Legal advisors
6. LOG DATA
We collect technical data including:
- IP address
- Browser type
- Pages visited
- Time spent
- Device information
This data helps improve platform performance and user experience.
7. SECURITY
We implement commercially reasonable safeguards but cannot guarantee absolute security.
Users are responsible for protecting their own login credentials.
8. COOKIES
We use cookies to:
- Improve user experience
- Personalise content
Disabling cookies may affect functionality.
9. DO NOT TRACK
We do not support Do Not Track (DNT).
10. THIRD-PARTY SERVICE PROVIDERS
We use third-party providers to operate the Service.
They are contractually obligated to maintain confidentiality and data protection standards.
11. LINKS TO OTHER SITES
We are not responsible for third-party websites or their privacy practices.
12. COMMUNICATIONS
You may receive marketing communications.
You can opt out at any time.
13. COMPLIANCE WITH LAWS
We may disclose information where required by law or to protect rights, property, or safety.
14. BUSINESS TRANSACTIONS
Your data may be transferred in the event of a merger, acquisition, or restructuring.
15. INTERNATIONAL TRANSFERS
Data may be transferred internationally.
We implement safeguards such as standard contractual clauses where required.
16. CHILDREN’S PRIVACY
The Service is not intended for users under 18 years of age.
17. CHANGES TO THIS POLICY
We may update this Policy periodically. Continued use of the Service constitutes acceptance of changes.
18. ACCESS TO PERSONAL INFORMATION
You may request access, updates, or deletion via:
📧 info@majikgift.com
19. OPT-OUT
You may unsubscribe from communications at any time.
20. AUSTRALIAN CONSUMER LAW (ACL)
Nothing in this Policy excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law (ACL).
Where applicable:
- You may be entitled to repair, replacement, refund, or compensation
- These rights override any conflicting terms in this Policy
- We will comply with all mandatory consumer guarantees under Australian law.
